Perform administrative activities such as following up on requests for information, ensuring the correct material is provided, and distribution of office materials and incoming mail. Maintain correspondence files.
Monitor personnel/payroll processing activities, resolve and recommend corrective actions using an automated system.
Communicate with internal and external customers, answering inquiries regarding office procedures and respond to multiple customer demands.
Creates memoranda and correspondences, reviews for accuracy and procedural compliance on personnel and payroll documentation based on rough drafts or verbal instructions.
Uses office automation software such as database or spreadsheet to enter, revise, sort or calculate, and retrieve data; graphics software to provide graphic symbols, charts and graphs.
Operates various office machines such as the copy machine.
Baseline Qualifications
Skill Requirement:To be minimally qualified for this position, applicants must have a typing proficiency of at least 40 words per minute with three or fewer errors based on a five-minute sample.
AND
Work/Education Requirement:You must have at least one year of general experience; ORtwo years of education above the high school level; ORa combination of both general experience and education as explained below. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
Lead Clerk — Regional Census Center
Responsibilities
Perform a combination of personnel/payroll duties to support the responsibilities of the office.
Receives and reviews for procedural compliance, weekly and biweekly payroll documents, and other forms related to timekeeping and payrolling for both the National Finance Center (NFC) system and Decennial Applicant Personnel & Payroll System (DAPPS).
Establishes a variety of administrative work control logs and records; coordinates the workload distribution to maintain flow and quality of work to ensure that work is completed on time and established bureau standards.
Baseline Qualifications
Skill Requirement: To be minimally qualified for this position applicants must have a typing proficiency of at least 40 words per minute with three or fewer errors based on a five-minute sample.
AND
Work Requirement:Applicants must have one year of relevant experience. Experience for this position includes: Experience directing, organizing, planning, and reviewing clerical duties assigned. Experience reviewing and evaluating various documents, forms, and providing recommendations to staff. Experience following policies and procedures in accordance with bureau standards.
Information Technology (IT) Specialist — Regional Census Center
Responsibilities
Observes, monitors, and participates in the maintenance of all computer hardware, software, and telecommunications in the Regional Census Center (RCC) and Area Census Office (ACO).
Reviews requirements of projects to determine objectives of the program, concepts, and processes required to complete them. Organizes work processes and solutions to problems, making adjustments as needed.
Troubleshoots problems and resolves them if possible; initiates problem resolution procedures as necessary.
Responsible for the configuration of new equipment and installation or upgrade of both hardware systems and application software.
Provides operational and technical support for the RCC and ACO.
Supports users of the system, creating and deleting users as appropriate, providing access rights to applications, files, and system devices.
Tracking accountable property.
Baseline Qualifications
Work Requirement:Applicant must have one year of relevant experience. Specialized experience for this position includes translating detailed logical steps developed by others into language codes that computers accept; operating computer consoles; scheduling the sequence of programs to be processed by computers; and preparing documentation on cost/benefit studies, including summarizing the material and organizing it into logical fashion.
OR
Education Requirement:One full year of graduate-level education, OR superior academic achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or coursework that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Information Technology (IT) Manager — Area Census Office
Responsibilities
Supervise office operations, supervisors, and clerks responsible for supporting various automation activities.
As needed, trains or supervises others to train office employees on software, hardware, and automation operations.
Manages automation functions in the office; the first line-of-contact for all hardware, software, and telecommunication problems in the office, troubleshooting duties, and evaluating, analyzing, and coordinating automation operations to efficiently support office functions with available equipment. Conducts on-site LAN/WAN hardware diagnostics for infrastructure cabling and hardware such as router, switches, servers, mobile devices, laptops, iPads, personal computers (PCS), Voice over Internet Protocol (VOIP) telecommunications systems and printers.
Responsible for the paper and automated tracking of property management to include: ensuring necessary forms are accurately filled out; property management systems are updated; and regular audits are performed and secured devices are stored.
Schedule and coordinates data entry operations for optimal use of workstations and print devices. Manages the property control system for Office Computing Equipment (OCE), Mobile Commuting Equipment (MCE) and peripherals; coordinated printing activities and assuring that printers are prepared to handle large jobs, long-running print jobs without jams, breakdowns, and toner shortages.
Baseline Qualifications
Work Requirement:Applicant must have one year of relevant experience. Examples of experience sought for these positions include experience supervising a technical support staff, training office employees on software, hardware, and automation operations. Experience troubleshooting technical issues and evaluating, analyzing, and coordinating automation operations. Experience working with various Microsoft, Apple, and Cisco operating and administrative programs. Experience working with and supporting various office technologies and devices, including telecommunications hardware such as router, switches, servers, mobile devices, laptops, IPads, Personal Computers, VOIP telecommunications systems, and printers. Experience tracking property management, reporting and documenting lost, missing, and stolen equipment. Experience scheduling and coordinating data entry operations.
OR
Education Requirement:Bachelor’s degree plus one full year of graduate-level education or superior academic achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or coursework that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Partnership Specialist — Work from Home
Responsibilities
Plan, develop, and coordinate the partnership agreements to ensure activities at all levels are carried out, resolve problems encountered, and determine the need for renegotiation.
Address questions, concerns, and issues related to current and potential partners and stakeholders.
Establish partnership agreements with federal, tribal, state, and local governments, and/or local businesses and community groups to develop specific strategies to eliminate enumeration barriers in specific regions in support of the decennial Census.
Develop presentations, give briefings, conduct meetings, and promote partnerships with various governments, local businesses, and community groups.
Baseline Qualifications
Work Requirement:Applicants must have one year of relevant work experience. Examples of work experience include explaining nontechnical information or providing on-the-job training on regulations, policies, or procedures to others or at briefings, meetings, conferences, or hearings OR work experience providing instructions or coaching others in athletic, leisure, or community activities, helping customers, clients, or members of the public who were hostile or upset, handling customer complaints or providing instructions to customers or the public either in writing or by telephone.
OR
Education Requirement: Bachelor’s degree plus one full year of graduate-level education or superior academic achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or coursework that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Supervisory Partnership Specialist — Regional Census Center
Responsibilities
Supervise and oversee professional and clerical staff assigned to the Partnership Program in the Regional Census Center (RCC).
Coordinate, develop, and oversee partnerships with state, local, and tribal governments, community-based organizations, faith-based groups, schools, media outlets, and other businesses to build awareness and motivate participation in the decennial Census.
Conduct research, analyze RCC area, develop plans, objectives, and strategies for the Community Partnership and Engagement Programs (CPEP).
Communicate with RCC staff, headquarters, local media, community leaders, and the public that reside in the RCC area to support Census field operations and CPEP.
Ensure the correct allocation of program resources, effective customization to address the specific needs and challenges of the RCC communities.
Baseline Qualifications
Work Requirement:Applicant must have one year of relevant experience. Specialized experience for this position includes managing and leading project teams to complete difficult tasks; researching and analyzing the needs of a geographic area; developing relationships with internal and external stakeholders; addressing questions and concerns, and resolving problems; and distributing resources to address specific needs of a particular geographical area.
Administrative Manager — Area Census Office
Responsibilities
Be responsible for supervising and managing the personnel, payroll, supply requisitioning, and other administrative activities.
Supervise the daily processing of payroll, personnel, and other administrative documents.
Form and maintain effective relationships with peers, subordinates, management, and other Regional Census Center employees.
Identify and resolve problems and clearly communicate the action associated with the encountered problems.
Prepare, review, and analyze staffing and payroll reports and assure the administrative operations are conducted within prescribed time schedules.
Oversee payroll and personnel activities, help maintain the flow and quality of work to meet deadlines.
Request the approval of supply and material equipment as needed to ensure continuity of office operations.
Assist in setting up and closing the office, assuring minimal waste of excess supplies and equipment.
Baseline Qualifications
Work Requirement:Applicant must have one year specialized experience for this position that includes training and delegating work to subordinates. Experience overseeing and providing guidance directly to staff. Experience working in a team environment to negotiate with others in order to secure support from multiple businesses and organizations. Experience communicating verbally and in writing with diverse populations. Experience setting priorities; and developing, monitoring, and/or analyzing detailed program/project requirements and implementation schedules. Experience reviewing staffing and payroll reports. Experience overseeing personnel and payroll programs and keep inventory of supplies and equipment. Experience maintaining records and creating an organized system to maintain the flow and quality of work to meet deadlines.
OR
Education Requirement: Bachelor’s degree in any area with superior academic achievement, OR one full year of graduate education directly related to the position.
Geographer — Regional Census Center
Responsibilities
Use geographic information systems (GIS) and other geographic methods to identify, process, analyze, and compare geographic and demographic patterns.
Review proposals, plans, and specification for geographic operations.
Design, develop, and implement GIS and other geographic methods to prepare spatial databases and map population patterns.
Write reports, method documents, and articles, and create technical presentations for meetings and conferences.
Baseline Qualifications
Work Requirement:Applicants must have one year of relevant experience, OR one year of graduate-level education or superior academic achievement. Experience for this position includes performing basic research to collect and identify geographic information from specified source material.
AND
Education Requirement:A degree in geography, or related physical or social science such as geology, meteorology, economics, statistics, sociology, anthropology, political science, history, cartography, computer science, urban studies, or planning that included at least 24 semester hours in geography or related fields; OR a combination of education and experience via courses equivalent to a major in geography, or a related field that included at least 24 semester hours in geography or related fields, as shown in A above, plus appropriate experience or additional education.
Lead Census Field Manager — Area Census Office
Responsibilities
Oversees the activities of field data collection and directly supervises an assigned team of Census field supervisors and office support clerks.
Directly supervises approximately 10–15 Census field supervisors and approximately three to five clerks.
Provides group and individual training, monitors daily assignments and provides advice and guidance to subordinate staff.
Establishes an effective working relationship with traditionally hard-to-enumerate populations or with specific populations indigenous to the area within the office boundaries that incumbent is responsible for, including community, religious, or other characteristics.
Assures that specific levels of quality and progress of field operations are being met through analysis of various computer-generated reports and observation.
Reviews and analyzes cost, quality, and progress reports to assure operations are coordinated within prescribed time allocations and quality and cost-efficient standards.
Baseline Qualifications
Work Requirement:Applicant must have one year of relevant experience for this position that includes training and delegating work to subordinates.Experience overseeing and providing guidance directly to staff. Experience monitoring overlapping projects. Experience working in a team environment to negotiate with others in order to secure support from multiple businesses and organizations. Experience communicating with diverse populations. Experience setting priorities and developing, monitoring, and/or analyzing detailed program/project requirements and implementation schedules. Experience reviewing cost, quality, and progress reports.
OR
Education Requirement:Bachelor’s degree in any area with superior academic achievement, OR one full year of graduate education directly related to the position.
Census Recruiter — Regional Census Center
Responsibilities
Develop, organize, manage, and implement the recruitment program, activities, and functions of the excepted service employees of the Los Angeles Regional Census Center.
Develop a strategic plan for recruitment programs, operations, and goals for the Los Angeles Regional Census Center.
Conduct or participate in group recruiting sessions throughout the region.
Analyze and monitor progress, performance, and cost data of a recruitment program to ensure recruitment operations are within specific time limits and budget constraints.
Baseline Qualifications
Work Requirement:One year of relevant experience that demonstrates the ability to implement a recruitment plan designed to meet unique staffing requirements such as part-time employment, shift work, or second income positions in a competitive labor market through professional employment agencies, state unemployment offices, and vocational or technical schools. Must also have experience in participating in meetings with specialized groups, and gathering information on recruitment programs or activities by conducting interviews of individuals.
OR
Education Requirement:Two full years of graduate education or a master’s degree directly related to the position that demonstrates operations management; organizational behavior; managing human resources; personnel management; personnel interviewing; project management; operations research; approaches to managerial decisions; creative writing; advertising; public relations techniques.
Area Census Office Manager — Area Census Office
Responsibilities
Supervise employees directly in the office and indirectly in the field.
Evaluate employees directly and indirectly, taking appropriate action regarding hiring, promotions, and reassignment. Take disciplinary action when necessary.
Communicate daily with various internal staff such as area managers, other ACO managers, ACO staff, and staff in the RCC.
Direct the phases of the field activities, including automated data collection.
Ensure that the quality and quantity of work produced is monitored and controlled to meet rigid schedules.
Be responsible for continuous review and analysis of cost, performance, and progress reports; make critical decisions to meet deadlines and to control spending.
Provide direction, leadership, and coordination of property management activities.
Provide oversight and guidance to maximize the useful life cycle of personal property, including acquisition, receipt, utilization, and disposal.
Baseline Qualifications
Work Requirement:Applicant must have one year of relevant experience for this position that includes overseeing and providing guidance directly to staff. Experience working in a team environment, communicating verbally and in writing to ensure steady workflow of multiple programs. Experience communicating with diverse populations. Experience setting priorities and developing, monitoring, and/or analyzing detailed program/project requirements and implementation schedules. Experience providing direction and coordination of property management to improve facilities, support services, and IT products.
OR
Education Requirement:Bachelor’s degree in any area with superior academic achievement OR one full year of graduate education directly related to the position.